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1. Acceptance of Terms
By accessing or using the Brassmart website, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website or place an order.
2. Products and Availability
Brassmart offers handcrafted brass idols, diyas, decor and related products. Product availability may change without prior notice, and we may update or discontinue products when required.
3. Handcrafted Product Variations
Because many products are handcrafted, minor variations in colour, finish, texture, patina, dimensions and weight may occur. These natural variations are part of the character of handcrafted products and are not necessarily defects.
4. Pricing and Charges
Prices are displayed in Indian Rupees and may be updated without prior notice. Applicable taxes and delivery charges, where relevant, will be displayed on the website or during checkout before the order is submitted.
5. Orders and Payment
Orders may be placed using the payment methods available during checkout. Submitting an order does not guarantee its acceptance. We may cancel or decline an order if payment fails, information is incorrect, a product is unavailable or the order cannot reasonably be fulfilled.
6. Delivery
Delivery dates and times are estimates. They may be affected by the delivery location, courier operations, product availability, weather or circumstances outside our reasonable control.
7. Cancellations, Returns and Refunds
Eligibility for cancellation, return, replacement or refund depends on the order status, product condition, reason for the request and applicable law. Please contact us promptly after discovering an issue with an order. Nothing in these terms limits any rights available to consumers under applicable law.
8. Product Care and Use
Brass products may naturally develop patina or tarnish over time. Customers should follow suitable cleaning, handling and storage practices. Brassmart is not responsible for damage caused by improper handling, cleaning, storage or use.
9. Website Use
You must not misuse the website, interfere with its operation, submit false information or attempt unauthorised access to any part of the website, server or related systems.
10. Intellectual Property
The Brassmart name, logo, website design, product images, text, graphics and other content may not be copied, reproduced, distributed or commercially used without appropriate written permission.
11. Limitation of Liability
To the extent permitted by law, Brassmart will not be liable for indirect or consequential loss arising from website use, delivery delays or misuse of products. Nothing in these terms excludes liability that cannot legally be excluded.
12. Governing Law
These Terms & Conditions are governed by the laws of India. Any dispute will be subject to the jurisdiction of the competent courts under applicable law.
13. Changes to These Terms
We may update these Terms & Conditions when required. The updated version and revision date will be published on this page.
14. Contact Us
For questions regarding these Terms & Conditions, please contact us through our Contact Us page.